Hi, I’m Karen, and I own a holiday let in Northumberland. I work with Your Property Group to manage the property for me.

Before I started working with them, weekends were usually booked, but midweek occupancy was really poor. We had a lot of empty nights and the income just wasn’t where it could have been.

Since partnering with Your Property Group, they’ve adjusted the pricing, improved the listing, and promoted the property much more effectively. They’re also constantly working to fill those midweek gaps, which has made a huge difference.

On average we’re now getting around two to three extra booked nights per week, which is roughly an extra five hundred to nine hundred pounds in profit each month. The calendar is much fuller and the income is far more predictable.

In terms of what they’re like to work with, they’re always available 24/7, they reply really quickly, they’re easy to deal with, and they’re very proactive. They’ve taken a lot of the stress out of managing the property — especially when it comes to midweek bookings. I also really like the way they partner with you rather than trying to dictate how everything should be done.

There was even a point where, for private reasons, I was considering selling the property. They took that seriously and reached out to their network of investors to try and help find a buyer. That showed me they genuinely care about their clients and not just about earning commission.

The commission feels very fair, especially when you look at the extra income, the level of service, and the time and stress it saves.

I would strongly recommend Your Property Group to anyone who wants a higher return from their property, anyone looking for hassle-free holiday let income, and anyone who wants a property manager who is always available and quick to respond.