We started with one property, our own, so we know how you feel as an owner. We exceed industry standards by maximising property potential and delivering exceptional value to owners and guests. Our strategy ensures higher occupancy, increased guest satisfaction, and higher nightly rates. Read below to learn the key techniques behind our success.
Most investors who come to us are still inside a contract with a big-name agency, and still handling cleaners and guests themselves. Here's what changes when you switch.
See what mine should be earningAbout the management company they're leaving, in their own words. If two or three of these land, you already know the problem.
"We're getting bookings, but we're making no money."
"30 grand under their projections per year."
"I had missing cutlery, missing plates, broken plates, decoration pieces stolen. And there was no accountability for it."
"You're almost having to plead with them to actually do the job you're paying them to do."
"You can't get hold of anyone."
"Double dipping on cleaning fee, and then charging their percentage on top."
None of that is bad luck. It's what happens when a book grows faster than the team running it.
Whichever agency you speak to, ask for their full fee schedule in writing. Here's ours.
| Typical national agency | Your Property Group | |
|---|---|---|
| Who you speak to | Regional teams and ticketing systems | Ben directly. Same name, same number, every time |
| Fees | Typically 20 to 25%, with extras on top | 15% all-in of nightly revenue |
| Cleaning and linen | Often marked up, then commission charged on top | Charged at cost, no markup. Paid by the guest as a separate fee |
| Guest replies | Whenever the queue gets to it | Under 4 minutes on average, day or night |
| Platforms | Spread across several sites, mediocre on all of them | Airbnb, done properly. Where premium short stays get booked |
| Maintenance | Outsourced call-outs | In-house team, most issues fixed same day |
| Quality checks | You find out from a guest review | Room by room video after every single turnover |
| Contract | 12-month lock-ins and auto-renewing annual ties | 6 months, then 3-month rolling. No exit fee after that |
The honest downside: we only take on a small number of new clients a month. If we can't grow yours, we'll say no at the projection stage rather than let you down later.
Check if we have space for yoursMost investors who come to us are. We'll plan the handover around your notice period.
Every booking your current agent has taken, at the price the guest paid. We take over guest messages on day one, so there's no gap.
From signed contract to live listing, professional photography included.
Pricing floors, your own dates, house rules. We flag anything unusual before confirming it.
A call first, then a profit projection built on properties we manage near yours.
Clear pre-arrival checks, deposit/claim workflows, and rapid reporting reduce disputes and protect your asset.
Vetted teams, strict checklists, and quality control keep standards consistent and reviews strong.
Proactive checks and rapid fixes reduce cancellations, prevent escalation, and keep guests happy.
Clear monthly reporting on revenue, costs, and actions taken, so you always know what’s happening and why.
Owner stays and calendar controls built around your needs, with performance still protected.
A single point of contact who knows your property, standards, and priorities, no bouncing between departments.
Visibility into bookings, performance, and updates, with clear actions and next steps.
A clear strategy that improves occupancy, protects reviews, and increases profitability, without adding friction for owners.
We adjust rates daily based on real demand, local events, lead time, and booking pace, not set-and-forget.
Increase net profit per booking with value-led add-ons guests actually want, without raising your base rate.
Mobile-friendly guides reduce guest questions and improve stays, which protects reviews and saves you time.
Rapid replies prevent small issues turning into refunds or poor reviews, owners stay hands-off.
Better images increase clicks and conversion, supporting higher nightly rates and stronger occupancy.
We constantly optimise titles, descriptions, and structure to improve ranking and booking intent match.
Clear pre-arrival checks, deposit/claim workflows, and rapid reporting reduce disputes and protect your asset.
Vetted teams, strict checklists, and quality control keep standards consistent and reviews strong.
Proactive checks and rapid fixes reduce cancellations, prevent escalation, and keep guests happy.
Clear monthly reporting on revenue, costs, and actions taken, so you always know what’s happening and why.
Owner stays and calendar controls built around your needs, with performance still protected.
A single point of contact who knows your property, standards, and priorities, no bouncing between departments.
Visibility into bookings, performance, and updates, with clear actions and next steps.
No on-boarding fees, from 12% (inc VAT) management fees, 24/7 support to your 1:1 property manager and superior returns!
Your Property Group is a Trading Name for Your Stylish Stay Management Ltd (Companies House number 15718297:
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