Holiday Let Management Fees Explained: What All-In Should Include

"All-in" is one of the most used phrases in holiday let management, and one of the least consistent. One manager's all-in fee covers everything. Another's covers the basics and adds extras on top. Here is what it should mean.

What an all-in fee should cover

• Listing management: set-up, optimisation and ongoing improvements

• Dynamic pricing across every night of the year

• Guest communication, 24/7, from enquiry to checkout

• Booking management and guest screening

• Turnover coordination and quality checks between stays

• Maintenance coordination and day-to-day problem solving

• Monthly statements and payouts

What is normally separate, and fairly so

Some costs belong to the property, not the manager. Cleaning, linen and genuine repairs or replacements are normal running costs. The question is not whether you pay them. It is whether you pay them at cost, or with a markup added.

Red flags in a fee schedule

• A markup on cleaning or linen

• Call-out fees for small maintenance jobs

• Separate charges for pricing, listing changes or reporting

• Fees that only appear in the contract, not the proposal

• Long minimum terms or exit fees

Always ask for the full fee schedule in writing before you sign, whichever manager you are speaking to.

How our fee works

Our fee is 15% all-in. It covers dynamic pricing, guest messaging and in-house maintenance. Cleaning and linen are charged at cost, with no markup, and our teams send a room-by-room video after every turnover. Small repairs under an agreed threshold are simply done; anything bigger comes to you for approval first. You get a clear monthly statement and your payout on the 1st of the month.

There is a 6-month initial term, then a 3-month rolling notice, with no exit fee after that.

Want to know what your holiday let should be earning?

Book a call and we will look at your holiday let against its own local market and show you the numbers, fee included. Book an intro call.