Boost your rental income without lifting a finger.
We take over everything, guest messaging, check-ins, cleaning, maintenance, pricing, so you get your weekends back. One dedicated property manager. One all-in 15% fee.
See what your property could earn
Self-managing a holiday let is a second job, and it's eating your evenings.
Most owners we speak to are short on bookings. But the main issue? They're short on sleep, weekends, and the patience to answer another 11pm guest message.
Your phone never stops
Check-in questions at 10pm. Broken kettles on a Sunday. A missed message is a missed booking, and they keep coming.
Revenue is leaking
Pricing isn't optimised. Photos are average. Listings aren't being actively worked. You know it, but there aren't enough hours in the day to fix it.
One bad review tanks your summer
A single angry guest can wipe out months of work. By the time you see the star rating fall, the damage is done.
A proper property manager. Not a call centre.
When you hand your property to us, you get one named person who knows it inside out. Not a ticket queue. Not a chatbot. Not a rotating team.
One dedicated property manager, 24/7
One person. Their mobile. Their WhatsApp. Their email. They know your property, your calendar, your preferences. You build a relationship, not a ticket history.
15% all-in, (No VAT)
One fee. No onboarding charge. No separate cleaning markup. No surprise maintenance invoices from our in-house team. You see what you pay, and you pay less overall than with the big agencies.
In-house maintenance, same day
Dripping tap at 7am? We're on it. A broken boiler before a check-in? We're on it. Our in-house team means fast fixes and no contractor markups, the two things that quietly kill holiday-let margins.
6-month money-back guarantee
Not happy in your first six months? We refund every penny of management fees we've taken. We're selective about who we onboard, that's why we can offer this, and mean it.
See what you're actually paying for.
Large national agencies advertise competitive headline rates, then bolt on fees for cleaning, marketing, photography, and maintenance. Here's the honest comparison against the two most common industry models.
(typical industry model)
(typical industry model)
Figures reflect typical industry ranges for UK holiday let management, individual agencies vary. Always ask for a full fee schedule in writing before you sign. We publish ours openly, always.
Switching is quick. We honour your existing bookings.
The fear of switching stops most owners. It shouldn't, here's the whole process, start to finish.
Free forecast
Share your property details (takes 2 minutes). We come back within 24 hours with a realistic monthly revenue projection based on properties we already manage near you.
30-minute call
We walk you through the plan, answer every question, and cover your existing bookings and any guest communication in flight.
Onboarding in 7–10 days
New photos. Listing optimisation. Pricing setup. Cleaner handover. Guest communications takeover. We do the heavy lifting, you sign a couple of forms.
You get your weekends back
Your dedicated manager takes over from day one. Existing bookings honoured with zero gap. You keep final say on pricing and calendar.
What changed when one owner handed us the keys.
Secret Lodge
Self-managed for 18 months. Handed over to Your Property Group for year two.
Before YPG
- Gross revenue £35,000
- Annual profit £9,000
- Occupancy <60%
- Owner hours/week 15–20
Year 1 with YPG
- Gross revenue £87,000
- Annual profit £26,000
- Occupancy 91%
- Owner minutes/week <15
Individual results vary, this is a single case. See the money-back guarantee below for how we handle underperformance.
What our owners actually say.
Nine live clients. 100% recommend us. Here's what each owner actually wrote.
Michael owns two holiday lodges at Otterburn Hall, on the edge of Northumberland National Park. He was running both around a full-time day job, struggling with maintenance, bookings, admin, and maximising off-peak occupancy, until the on-site cleaning team recommended he speak to Ben. He joined Your Property Group in June 2024 and hasn't carried the workload since.
- Why he switched to YPG — the on-site cleaners (who already worked with another of Ben's lodges) recommended him. One conversation made it obvious Ben had the experience and systems to maximise the properties.
- The numbers — £30,500 in revenue from June 2024 to end of February, with higher income and higher occupancy than he was achieving on his own.
- Getting his time back — Ben handles bookings, cleaning team management, pricing and guest comms. Michael only hears from Ben when there's a real issue to flag, everything else is handled in the background.
- What surprised him most — dynamic pricing software and algorithms he didn't know existed, social media marketing, and midweek bookings from weddings and local workers (not just holidaymakers). Plus: a whole new cleaning team sourced in days when his previous one stopped.
Google
Bought his property and was originally lined up to sign with a different management company. After one conversation it was clear we knew the market better. Michael has a full-time day job and wanted to be completely hands-off, so we ran the listing, pricing and 24/7 guest comms end-to-end.
- Month 1: ~£1,000 above market revenue, 95%+ occupancy
- Month 3: nearly 3× market revenue, 100% occupancy
- Completely hands-off. Clear monthly breakdowns, named manager when needed.
Google
Started with one property. Was so happy with the results that he bought a second just three months later and put it straight onto our books.
- Outstanding results from month one
- Bought a second property just 3 months later
- Complete peace of mind across both properties.
When you sign with us, you get Ben.
Not a regional team. Not a queue. One person who knows your property, your guests, and your calendar, reachable by phone, WhatsApp, or text, 24/7.
I've been around property since I was 15, when I discovered the short-stay model during lockdown. I worked with a US operator managing a £30m holiday-let portfolio and learned how data and technology drive revenue. At 18, I launched my first property in Northumberland, it beat the local market by more than 150% in its first year.
Today I run Your Property Group as a boutique because boutique is what works. I only take on properties I know we can deliver for. That's how I can offer a 6-month money-back guarantee and actually mean it.
If you want a full-service manager who picks up the phone, not a call centre, let's talk.
Try us risk-free for six months.
If, in your first six months with Your Property Group, you decide we're not the right fit, for any reason, we refund every penny of management fees we've taken. You keep the revenue we generated. You keep the professional photos. You walk away.
We can offer this because we're choosy about who we take on. We'd rather say no to a property we can't grow than let you down, and ourselves.
We only onboard properties we know we can deliver for.
You keep pricing veto, calendar oversight, and full transparency.
Cancel anytime, no penalty, no long contracts.
The questions we get asked most.
Short, honest answers. If yours isn't here, the fastest way to get it answered is a quick call.
What does the 15% fee actually cover?
Everything needed to run the property. No hidden add-ons.
- Dynamic pricing (updated daily)
- Listing creation and distribution across Airbnb, Booking.com, Vrbo and direct
- 24/7 guest communication
- Cleaning coordination and linen
- In-house maintenance team
- Monthly owner statement and payout
- Professional photography at onboarding
15% (No VAT), of gross revenue.
Which areas do you manage in?
Northumberland and the surrounding North East. Being hyper-local is how we stay fast on maintenance and competitive on reviews. If you're outside that area, let's still talk, we'll be honest about whether we're the right fit.
How quickly will I see results?
Onboarding takes 7–10 days from signed contract to live listing. Bookings typically start inside the first two weeks. Most owners see their first month match or beat what they made self-managing, with most of their time back.
Year-on-year, our average managed property outperforms the local market. Your first full quarter is the clearest read on performance, which is also why the guarantee is six months: long enough to prove it in every season.
I have existing bookings. Do I lose them?
No. We honour every existing booking at the price the guest paid. We take over guest communication on day one so there's no gap, no awkward handover message from you, and no confusion for the guest.
Do I still have control over my calendar and pricing?
Yes. You keep final say on pricing floors, blocked dates for personal use, and any house rules. We run dynamic pricing within your approved range, and we'll always flag anything unusual (a big last-minute offer, a stay above a week, a group booking) before confirming.
What happens if something breaks at 11pm?
The guest contacts us, not you. Our in-house maintenance team handles most issues same-day, often within a couple of hours in peak season. For anything major, we'll call you, not email you.
Cost handling: small repairs under an agreed threshold are actioned immediately; anything above goes to you for approval first.
How fast do you respond to guest messages?
Always in under 80 seconds, day or night 24/7. Response speed is one of the single biggest drivers of booking conversion and review scores, we treat it as non-negotiable.
How often will I hear from you?
A monthly statement with bookings, revenue, occupancy, market performance and payout. A quarterly review call to look at performance and pricing. Plus, whenever you want. You'll have Ben's direct line, WhatsApp and email. No call centre. No ticket number.
How does the 6-month money-back guarantee actually work?
If, in your first six months, you decide we aren't the right fit, for any reason, we refund every penny of the management fees we've taken. You keep the revenue we generated for you and the professional photos from onboarding. There's no tie-in, so you can also just cancel without invoking the guarantee.
The refund covers our management fees only. Third-party costs already paid (platform fees, guest cleaning fees, any maintenance already carried out) are not refundable, that's out of our hands.
Why you over a big national agency?
Three honest differences from the typical national-agency model:
- One person, not a queue. You get Ben directly, same number, same name, every time. Large agencies route you through regional teams and ticketing systems.
- All-in pricing. Our 12% includes VAT, photography, onboarding, dynamic pricing. National rates typically land in the 17–25% range with extras on top. Whichever agency you speak to, ask for their full fee schedule in writing, the difference is usually large.
- Multi-platform by default. Your property lists on Airbnb, Booking.com, Vrbo, and direct, not locked to a single branded site that competes with thousands of others.
See what your property could really earn.
Answer a few quick questions and we'll come back within 24 hours with a realistic monthly revenue projection, based on real properties we manage near yours. No pressure, no auto-subscribed newsletter, no call centre.
- Forecast based on nearby properties we actually manage, not a generic calculator
- If we think another provider is a better fit, we'll tell you
- Zero obligation. No credit card. No hard sell.
- Replied to by Ben, personally, within 24 hours
Get your free forecast
Two quick questions for an instant estimate.